Reduce cart abandonment, automate order updates, and build lasting customer loyalty with omnichannel communication built for African e-commerce.
30%
Higher Conversion
98%
Delivery Rate
4x
ROI on Campaigns
<2s
Message Delivery
In a competitive online retail landscape, every missed notification, unrecovered cart, or silent checkout is lost revenue. Without automated communication, customers simply move on.
Sendexa plugs directly into your store workflow — turning every action into a well-timed, personalised message that drives conversions and keeps customers coming back.
Trusted by hundreds of African online stores across Ghana, Nigeria, Kenya & beyond
From the moment a customer lands on your site to long after their order arrives, Sendexa keeps the conversation going.
Recover up to 30% of abandoned carts with automated SMS and WhatsApp reminders sent at the perfect moment.
Instantly notify customers the moment an order is placed, shipped, or delivered — across any channel.
Keep customers informed at every delivery milestone with real-time status updates via SMS or WhatsApp.
Send personalized loyalty points, exclusive offers, and VIP messages to your best customers.
Automatically request product reviews and feedback after purchase to boost your store reputation.
Blast time-sensitive promotions to segmented customer lists with high-deliverability bulk SMS.
Sendexa orchestrates every customer touchpoint end-to-end, so your team can focus on growing, not on sending messages.
A new customer registers on your platform. Sendexa sends a verification OTP and a personalised welcome message instantly.
Customer places an order. An instant confirmation is sent via SMS or WhatsApp with full order details and a tracking link.
Automated messages keep the customer informed at every logistics milestone — from dispatch to doorstep delivery.
A review request and loyalty reward message is sent after delivery, encouraging repeat purchases and building brand affinity.
The e-commerce solution is built on our battle-tested communication APIs. Mix and match the channels your customers prefer.
Join hundreds of African e-commerce businesses using Sendexa to automate communication, recover lost sales, and build loyal customer bases.