Compliance & Security at Sendexa
Sendexa is committed to protecting customer data and maintaining compliance with Ghana’s Data Protection laws and global standards. Security, trust, and transparency are at the heart of everything we build.
Compliance Standards
Data Protection Act (Ghana)
Sendexa complies with the Data Protection Act, 2012 (Act 843) ensuring your personal data is handled responsibly and securely.
GDPR Alignment
Our systems follow principles aligned with the EU General Data Protection Regulation for users in and outside Africa.
ISO 27001 (In Progress)
Information Security Management certification underway to strengthen data security and compliance globally.
Bank of Ghana Digital Compliance
Our processes and data systems follow BoG digital service standards for financial-grade platforms.
NDPR (Nigeria)
For West African clients, we maintain compliance with Nigeria Data Protection Regulation requirements.
PCI DSS (SMS Billing)
We follow Payment Card Industry Data Security Standards in collaboration with payment partners for secure transactions.
Security Features
Data Encryption
All messages, OTPs, and API data are encrypted in transit and at rest using AES-256 and TLS 1.3.
Access Controls
Strict role-based access, audit logs, and two-factor authentication for platform users.
Regular Security Audits
Third-party security firms and internal teams perform regular audits and penetration testing.
Data Residency
All data is stored securely within Ghana and replicated to trusted African regions for redundancy.
Incident Response
24/7 monitoring with structured escalation procedures and rapid response to potential threats.
Privacy by Design
Every Sendexa product — from APIs to dashboards — is built with privacy and compliance in mind.
Compliance Documents
Need Specific Compliance Info?
Our compliance team is ready to assist with enterprise requirements, data protection questions, or partnership certifications.