Alerts & Notifications

Real-time alerts your users can rely on.

Deliver transactional alerts, security warnings, and operational notifications in under 2 seconds — across SMS, WhatsApp, Email, and Voice — from a single API.

99.9% uptime SLAIdempotency built-inPriority delivery lanes

Live alert feed

LIVE
Avg delivery time< 2.1s

<2s

Average alert delivery

99.9%

Uptime SLA

5

Channels in one API

50+

African networks

Alert types

Every critical moment, covered

From payment confirmations to fraud warnings, Sendexa handles the full spectrum of transactional notifications your business needs.

Fintech

Payment & Transaction Alerts

Instant debit/credit confirmations, failed transaction warnings, and balance updates that build trust.

E-commerce

Order & Shipment Updates

Confirm orders, notify on dispatch, and deliver tracking links at every milestone.

Security

Fraud & Security Warnings

Flag suspicious logins, unusual transactions, or account changes before damage is done.

DevOps

System & Uptime Alerts

Route incidents to on-call engineers via SMS, WhatsApp, or Voice the moment something breaks.

Platform capabilities

Infrastructure-grade reliability

Sub-2s Delivery

Alerts reach users faster than they can blink — critical for fraud, payments, and security.

Smart Fallback

If SMS fails, retry via WhatsApp or Voice automatically. Zero missed notifications.

Deduplication

Built-in idempotency keys prevent duplicate alerts even under retries or network failures.

Pan-African Coverage

Direct carrier integrations across 15+ African countries for maximum reliability.

Event-Driven API

Trigger alerts from any backend event with a single webhook or SDK call.

Delivery Analytics

Per-alert delivery logs, latency metrics, and failure reasons — all in real time.

Developer-first

One call. Every channel.

Trigger any notification with a single SDK call. No per-channel SDKs, no multiple credentials, no stitching together different providers.

Idempotency keys prevent duplicate sends
Priority flag for urgent, time-critical alerts
Per-notification delivery webhooks
Template versioning with variable validation
Notifications API reference
alert.js
// Trigger a transactional alert
await sendexa.notifications.send({
  to: "+233244123456",
  channel: "sms",           // "whatsapp" | "voice" | "email"
  template: "payment_received",
  variables: {
    amount: "GHS 850.00",
    sender: "Abena Mensah",
    balance: "GHS 3,241.00",
    time: new Date().toISOString(),
  },
  idempotencyKey: txn.id,   // prevent duplicates
  priority: "high",         // bypass any throttle queues
});

Get started

The most reliable alert infrastructure in Africa.

Join startups and enterprises across West Africa using Sendexa to keep their customers informed in real time.