Customer Engagement

Reach customers where they are.

Send personalised, multi-channel messages that reach the right customer at the right moment — via SMS, WhatsApp, Email, or Voice — from one unified API.

4 channels, 1 APINo contractsPay-as-you-go

Hi Kofi! Your order #4821 has shipped. Track it here → sndxa.co/t/4821

10:32 AM

Delivery statusDelivered

Campaign metrics

Delivered98%
Opened62%
Clicked34%

Higher open rates vs email alone

98%

SMS delivery rate

10M+

Messages sent monthly

5 min

Time to first campaign

Platform capabilities

Everything you need to engage at scale

Omnichannel Delivery

Send across SMS, WhatsApp, Email, and Voice from a single API — no channel juggling.

Audience Segmentation

Reach the right users at the right time by filtering on location, behaviour, or custom attributes.

Automated Journeys

Trigger messages based on events — signups, purchases, inactivity — without manual effort.

Personalisation at Scale

Dynamic templates that pull in user names, balances, order IDs, or any custom variable.

Real-time Analytics

Track open rates, click-throughs, and revenue attribution for every message sent.

Deliverability Optimisation

Sendexa auto-selects the best carrier route to maximise delivery for each destination.

Industry use cases

Built for how Africa does business

E-commerce40% fewer support tickets

Order & Delivery Updates

Keep customers in the loop at every step — confirmation, dispatch, and delivery — reducing support tickets by up to 40%.

Fintech<3s delivery

Transaction Notifications

Instant debit/credit alerts build trust and reduce fraud disputes. Delivered in under 3 seconds.

Retail3× higher open rates

Promotions & Flash Sales

Segment your audience and send time-sensitive offers via the channel with the highest open rate for each user.

Healthcare60% fewer no-shows

Appointment Reminders

Reduce no-shows with automated reminders sent 24 hours and 1 hour before appointments.

Get started today

Start engaging your customers in minutes

No contracts. No minimums. Send your first message in under 5 minutes with our quickstart guide.