Keep customers connected from cart to doorstep.
Send order confirmations, shipping updates, and promotional messages via WhatsApp, SMS, and Voice — to any African network.
ShopZone
Your order #4829
Thank you for your order!
Est. delivery: 2-3 days
85%
Open rate
3x
More engagement
50+
African networks
24/7
Delivery
Capabilities
Everything you need
Order Confirmations
Instant WhatsApp and SMS confirmations with order details, tracking links, and delivery estimates.
Shipping Updates
Automated notifications at every stage — dispatched, in transit, out for delivery, delivered.
Abandoned Cart Recovery
Automated reminders to customers who left items in their cart, boosting conversion rates.
Payment Notifications
Instant alerts for successful payments, failed transactions, and refund processing.
Mobile-First
Reach customers on any device — WhatsApp, SMS, or USSD for feature phone users.
Analytics Dashboard
Track delivery rates, open rates, and revenue attribution from your communications.
Developer-first
Simple integration
One API for order notifications, marketing campaigns, and customer engagement. SDKs for Node.js, Python, PHP, and more.
// Send order confirmation via Sendexa
const sendexa = new Sendexa(process.env.SENDEXA_KEY);
// Send WhatsApp order confirmation
await sendexa.whatsapp.send({
to: "+233551234567",
template: "order_confirmation",
parameters: {
order_id: "ORD-4829",
total: "GHS 530",
delivery_date: "3 days"
}
});
// Send shipping update
await sendexa.sms.send({
to: "+233551234567",
message: "Your order #4829 has been shipped! Track: https://shopzone.com/track/4829"
});
// Abandoned cart reminder
await sendexa.whatsapp.send({
to: "+233551234567",
template: "abandoned_cart",
parameters: {
items: ["Wireless Earbuds", "Phone Case"],
total: "GHS 530"
}
});Use Cases
Built for retail
Order Confirmations
Send instant order confirmations with details, expected delivery, and next steps.
Shipping Notifications
Keep customers informed at every step — from dispatch to doorstep delivery.
Abandoned Carts
Recover lost sales with automated WhatsApp or SMS reminders for incomplete checkouts.
Promotional Campaigns
Send flash sales, new product launches, and personalized offers to your customer base.
Ready to transform your customer experience?
Join retailers across Africa using Sendexa to keep customers informed and engaged.